I get it – the skit was about less than optimum service and cleanliness at some Starbucks locations. But what's drawing criticism is the racist undertones of the voices and mannerisms used within the skit.
Take a listen, see if you agree/disagree. A number of folks across the Social Web are chiming in with their displeasure.
Note: If the video above doesn't load, go HERE to the SNL page to view it.