What to Do if the Patient-Counselor Relationship Breaks Down

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Working with a counselor to treat any sort of physical or mental ailment can be a tough process to endure, especially when you feel as though your counselor isn’t really living up to the expectations you had for their services. Sometimes, a complete breakdown of relations between a patient and a client is an unavoidable consequence of pairing two incompatible individuals. However, such mismatching of personalities is a relatively rare event, and most problems between you and your counselor will probably stem from one of two issues: poor due diligence by the counselor, or insufficient communication and cooperation on your behalf. Regardless of the cause, here are a few steps you can take if you’ve been noticing that your relationship with your counselor hasn’t been going so well:

1. Consider Seeking Compensation if Negligence is Suspected

If you strongly feel that your counselor hasn’t been fulfilling their duties as a professional, you could have a case for medical negligence against them. This is a particularly concerning issue for patients who are dealing with debilitating physical conditions like cerebral palsy, a scenario which has been discussed in more detail on this site: www.the-medical-negligence-experts.co.uk. While emotional counselors can also be guilty of negligence or malpractice, it’s generally easier to prove that a physically apparent condition was made worse by the actions (or inaction) of a counselor.

2. Try to Work the Issue Out Cordially

If the relationship hasn’t deteriorated to the point of having you ready to take the counselor to court, there might still be a chance that you can patch things up with a simple conversation after a minor dispute. You’d be surprised how effective a simple statement like, “I feel as though I’m not being taken seriously or treated with respect” can be in making a counselor get their act together. Many times, even hinting that you’re prepared to go elsewhere will make them change their tune quickly.

3. Improve Communication

If you’ve come to the conclusion that you want to work things out instead of going straight to court or finding another service provider altogether, then the first step you should take is improving the way you communicate with your counselor. While you may not want to place the blame on yourself, simply admitting the fact that you haven’t been fully upfront about your concerns can help you start being more open with your counselor, which will lead to a more fulfilling treatment experience overall.

Understand Your Rights as a Patient

Ultimately, it’s important for you to know that you have the right to be treated fairly by your counselor at all times. If you believe your counselor is intentionally neglecting or disrespecting you, or if they’ve exhibited a lack of care that amounts to gross incompetence, you have the right to not only get a new counselor immediately, but also to bring legal action against any medical professional who fails to do their job properly. If you do decide to bring the case to court, contacting a medical negligence attorney for a free consultation should be your first step.

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