With the meteoric rise of Internet culture and the pervasiveness of this tool in the daily lives of individuals, it only makes sense that businesses must follow suit in order to be successful. These days, almost everyone expects to be able to have everything within reach after a few keystrokes on their choice of search engine. At the center of the digital reputation is the experience of social media and the ability to connect to the public via effective social media marketing. The huge popularity of social media makes it the ideal platform to strengthen the relationship between business and customers. If you’ve been using social media for a while but want to take your brand to the next level, follow these tips and you’ll be breaking new ground before you know it.
Set Goals and Strategies
Maybe you’ve been doing social media for your business for a certain period of time, but haven’t really been serious about it. Before stepping up your social media game, you need to clearly define a set of goals you hope to accomplish. After creating a set of measurable, achievable, and challenging goals, take the time to develop the strategies you’re going to use. Also take the time to avoid mistakes by doing some good research.
Increase Your Interactions
One very obvious way to step up social media presence is, of course, to use it more often. However, this doesn’t mean just throwing up more links to articles and hoping people will click on them. Interact with your clients or leads by answering questions and responding to any posts. People want to know they’re interacting with a human and actually connecting to someone. Doing so will make them far more likely to read other things you post or visit your website.
Cater to Customer Needs
It can be easy to just post whatever is convenient for you on social media, but you’ll be far more successful if you stop and ask what your audience needs. Communicate with them and ask what they need to know. For instance, if you’re promoting an HVAC company on social media, people may be very interested to know how they can do general air conditioner maintenance. Show them your expertise on the subject so that next time they need repairs, they’ll probably call you.
Include Social Media Buttons in Emails
Add links to your social media pages on your emails. Chances are people receiving your emails will be curious and start doing some exploring, meaning more chances for you to interact.
Provide Q & A’s
Posting questions and answers via your website and social media accounts is a good way to efficiently answer questions. People appreciate getting the information they need quickly.
Add Calls To Action
If your clients are on the quieter end, start adding calls to action that get them to talk. Actively asking people to share and connect via calls to action is one of the most important components of building a stronger social media presence.
Cover New Ground
There are dozens of social media websites out there and branching out beyond your business Facebook page is a great way to step up your game. Don’t join everything, of course. The best social media strategies focus on 2-3 sites. Find out where your customers are at and meet them there.
Optimize Social Media Accounts
To get more people landing on your social media accounts, start optimizing them with keywords. Think of what customers would be searching for to reach your article and use those keywords on the post.
People like social media because it’s fun and easy to share content. With that thought, try to keep your posts light by using things like trivia games. They’ll get you more likes, follows, and traffic simply because they’re fun.
Posting to social media on and off isn’t ever going to be enough if you really want to get the most out of it. Have a set schedule of posts so you don’t keep your audience hanging.
Track Your Progress
There’s no way to tell if your strategy is effective unless you track it. Take the time to measure your results and find further ways of improving.