Possible PR Nightmare For HP

You can screw with whomever you want, but don’t screw with the military troops fighting away from home to protect the freedoms of democracy.

Case in point, here is a video put together by military.com showing a U.S. soldier fighting in Iraq. He’s got a HP 5510 All-in-One printer that quit working.

He called HP tech support for help to fix it. HP told the soldier that he would have to pay them for the advice. Let me repeat, not pay to have it fixed, but pay merely to get to speak with someone.

The rest is internet viral video history.

Printer problem in Iraq – Watch more Funny Videos

James Hickshttp://about.me/jameshicks
James is the Founder and Editor-in-Chief of HicksNewMedia, a Digital Publishing and Technology Consulting team providing effective and relevant solutions to individuals and businesses looking to more effective utilize the social interweb. Follow him on Twitter and on Facebook.

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