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August 12, 2014

What It Takes To Be A Great Customer Service and Call Center Agent [Infographic]

For most businesses, customer service is the key to success. As a rule, companies who put effort and care into their customer service call centers have happier and more loyal customers. And yet only 31% of companies take a good look at the quality of their call centers, help train employees, and reward them for customer service improvement. Businesses that focus with training see a much higher rate of first-call resolutions at 65%, whereas companies that don’t train have only a 58% chance of first-call resolutions.

Though it may seem outdated, 90% of customers still want to resolve their problems over the phone, making the call center just as important as ever. Even just [...]

 
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August 12, 2014

How Auto Transmission Works

Do you know how the auto transmission of your vehicle works? Most people do not pay much attention to their transmission until it has a problem and fails. Understanding how auto transmission works will make it easy for car owners to learn how to correctly maintain it.

The Torque Converter The main area of focus of a transmission is the torque convertor. The torque convertor will focus on supplying power to the engine. There is a metal rod called the transmission shaft next to the engine crankshaft. The engine will then turn the transmission using hydraulic coupling. The transmission shaft must be able to rotate for the engine to run properly. The impeller, turbine, and stator [...]

 
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August 7, 2014

Pro Tips For Selfies [Infographic]

The reason so many people dislike selfies is because there are so many bad ones out there.  We all know someone who posts ten awful selfies every single day.  But we should know someone who posts one great selfie every once in a while.  If you don’t know that person, become that person.

You can own the selfie game with a few simple tips and tricks.  Start by vowing to never take a selfie in your bathroom ever again.  Pay attention to lighting and composition, and make sure you have a reason to be taking a selfie.  Did you finally find your perfect shade of lipstick?  Let the world know!

There is a surprising amount of add-on equipment available for mobile photography. [...]

 
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August 5, 2014

@No_Cash_Flo – Homeless Singer With The John Legend Voice

He’s got 3 bags of Doritos in his hand and a big ol’ sign around his neck that reads “Will Sang 4 Food.”

If you stop, give him a few bucks and have him sing sang, he just may blow your mind!

Check out the following video of one such encounter caught on video of Mr. @No_Cash_Flo (I have to call him that because that’s his Twitter ID and I don’t have his name just yet – if YOU know it, please put it in the comments below…)

And yes, he has a Twitter account – based on the bio information I think he’s got someone managing the profile for him. He’s also got a YouTube channel, but that’s all good [...]

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