Artificial Intelligence And Online Reputation Management

Being a small business owner is hard. Most small business owners are terrible at asking for help, even knowing they can’t possibly do it all themselves. There are a few things you should always ask for help on, however. You should always outsource your payroll unless you are a payroll company and you should always get help with marketing to protect and grow your online reputation.

Your online reputation is everything when you have any kind of business, from restaurants to retail shops and more. Customers read the reviews and they make decisions based on what they read. You have to keep up with online reviews, even if it’s a lot of work, because it’s a matter of life or death for your business.

Fortunately, there are artificial intelligence tools that can help you determine when you’ve received a review so you can respond in a timely manner. Bad reviews aren’t the end of the world as long as you respond correctly and try to make it right. Likewise, good reviews without thanks from the business are equally useless.

Learn more about online reputation management with AI below!


Brian Wallace is the Founder and President of NowSourcing, an industry leading infographic design agency , based in Louisville, KY and Cincinnati, OH which works with companies that range from startups to Fortune 500s. Brian also runs #LinkedInLocal events nationwide, hosts the Next Action Podcast, and has been named a Google Small Business Advisor for 2016-2018. Follow Brian Wallace on LinkedIn as well as Twitter.

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