AI: Building Better Supply Chains

In 2018, eight out of ten shoppers were unlikely to shop again with a vendor after a poor delivery experience and 90% expect a full refund for late deliveries. As consumer expectations continue to grow how are retailers keeping up?

By 2017, businesses in the United States were spending $1.5 trillion on shipping and logistics, up 6% from 2016. During this same time, e-commerce sales, time-sensitive freight volume, and US imports also increased, furthering the pressure. When considering solutions, smart business leaders focus on tools that manage profit margins while also reducing operating costs – easier said than done. Yet with certain AI tools designed to predict market demand, adjust inventory accordingly, and maximize shipping logistics, this system of central intelligence builds enough synergy to solve system-wide issues. In 2017, a study showed that 71% of retailers found it beneficial for their business to share order data, like shipping and delivery, across all departments.

To help meet the expectations of consumers while also maintaining high efficiency, retailers begin turning to AI to manage supply chains. See what it has to offer businesses, detailed in this infographic.


Brian Wallace is the Founder and President of NowSourcing, an industry leading infographic design agency , based in Louisville, KY and Cincinnati, OH which works with companies that range from startups to Fortune 500s. Brian also runs #LinkedInLocal events nationwide, hosts the Next Action Podcast, and has been named a Google Small Business Advisor for 2016-2018. Follow Brian Wallace on LinkedIn as well as Twitter.

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