Within the business world you’d be hard-pressed to find a company which doesn’t use technology of some form. This isn’t surprising though, as the different tech used in everything from automation to manufacturing and communication is designed to make a business more efficient, effective and productive.
Technology has also made an impact within business delivery services, so much so there’s now a consumer expectation on the solutions a company should offer.
Here we take a look at modern, tech-influenced deliveries and consider what the future might hold based on the current situation.
The days of deliveries taking weeks is a thing of the past, today the focus is very much on speed and convenience and it’s likely that you’ll encounter the following options when shopping online, or when ordering goods:
- Next day deliveries
- Same day deliveries, these are often subject to location and what day you order
- Weekend options
- The ability to book slots and delivery locations with couriers
- International deliveries which take days rather than weeks
Faster more efficient supply chains (organised and facilitated through different technologies) have provided us with these options, but tech is also responsible for the ways we can order online. Everything from getting a quick quote, to one-click ordering and more is available from a laptop or smart device, no matter where you are in the world.
This convenience is something we’ve not gotten accustomed to and ultimately if a company fails to provide this, or offers second-rate alternatives, it can deter consumers and see them take their business elsewhere.
Delivery technology will continue to evolve though and we’re already seeing trials with autonomous deliveries – in other words drones or self-driving services that can be programmed to move goods from one location to another, without the need for a driver.
The future may see such services becoming common place, but there’s also the potential for A.I. to make an impact, as and when this technology becomes more sophisticated. This could involve robots or systems which monitor stock levels and make a decision to send out deliveries on behalf of customers.
It’s these final few points about the potential future that businesses should really think about; as what better way to demonstrate that a company is both innovative and ahead of the curve than by offering the latest and best delivery services? In other words, keeping on top of the latest technological developments in the delivery world could be a great way to entice and retain clients.