AllstateCollege students are wrapping up their final exams and getting ready to head home for the holidays. Those who will hit the road along with the millions of other drivers, may have a travel plan in place that includes mapping out their route and checking in with mom or dad before they leave campus. But what young drivers really need is a plan to protect themselves, just in case they experience a problem with their vehicle.

A recent survey commissioned by Allstate Roadside Services found younger drivers ages 18-29 were the most likely group to experience a disabled vehicle while on the road. In fact, 73 percent of young drivers admitted they became stranded or had to pull off the highway. Among the most common reasons for their car issues were a flat tire (74 percent), a dead battery (70 percent), a break down (54 percent) and a lockout (53 percent). Many of the drivers surveyed experienced more than one of these problems.

The likelihood of young drivers running into problems while they’re on the road makes it imperative they know what to do and who to contact besides their parent,” said Pam Dufour, president, Allstate Roadside Services. “We know young people are tech savvy, so our suggestion this holiday season is for parents to give a gift that provides assistance should their young driver find themselves stuck on the side of the road. This year, download and put a bow on our free Good Hands Rescue app.

The Good Hands Rescue mobile app makes it easier for stranded drivers to request roadside assistance from anywhere in America through their smartphones. They don’t have to be an Allstate customer to use it and they pay only when services are used. Once service is requested and location is determined, a cost is shared along with an estimated time of arrival. If a driver chooses to accept the service, a network provider is dispatched and the driver will be able to track the provider’s en route status. Additionally, drivers can opt to have a text sent to family or friends to keep them updated on the rescue. On average, through the mobile app, a tow charge will run $89 for the first five miles, a battery jump will cost an average of $59 and having a tow operator come to change a flat tire may run $59, on average.

Having that extra protection in place helps calm the nerves and fears of parents and their young driver,” says Dufour. “We know from our survey that 64 percent of parents say the personal safety of their teen or young adult driver is their number one concern. We’re pleased to be able to provide the Good Hands Rescue app to assist drivers when they have a breakdown.

Allstate College Holiday Travel Infographic

Parents and young drivers can download the Good Hands Rescue app for free from Apple or Google Play, or visit Allstate’s mobile website.


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