Businesses cannot allow long lines and mediocre services to turn their customers into zombies, especially in the competitive marketplace we live in where alternatives are readily available. Over half of hotels already offer kiosks or are planning to offer them, and over half of travelers would be more likely visit a hotel with self-check-in kiosks. Almost everyone in the 18-34 age group reports that having a kiosk in a restaurant is a benefit. Over 63 percent of consumers would use a kiosk to place orders and pay for food at a quick-service restaurant. It can be very annoying have to wait for a cold one at a bar. iPourIt self-service tap decreases bar lines and frees up staffing to discuss the beer selection details. Also, about a quarter of every keg is lost due to rushed bartenders over-pouring the foam.
Where would you like to see a self-service kiosk be placed for convenience? Please share in the comments, and be sure to check out the full infographic below to learn about some other venues these kiosks are being placed in!