No need to have a wall full of technology certificates or even to hire expensive experts to diagnose, troubleshoot and repair your common tech problems. The team at Parts-People.com has taken much of the confusion out of hard drive replacement, memory installation, and BlueTooth configuration, just to name a few.

It’s one thing to talk the talk, but Parts-People.com has also provided high quality video to visually show you precisely which screws need to be unscrewed (and, for that matter, which ones don’t need to be removed).

I’ve personally lived through the challenges of providing end user tech support to people who have mistaken the CD platter for a drink holder (that’s an old tech support joke…)

Looking over the DIY video library, there are literally hundreds of videos available. And with almost 200 subscribers and nearly 130,000 views – it’s evident that people are finding the usefulness of these videos.

Here’s an example of one of their most recent videos showing precisely how to remove an old, and install a new hard drive in a Dell XPS M1530 laptop.

Not bad huh?

So there is one thing to keep in mind – the team at Parts-People.com is 100% a Dell shop. Some may see that as a limiter, but in my mind that’s a great advantage since they tout their specialty and, after being in business since 2002 – they know something about what they’re doing.

That being said, if you got a Dell and need it fixed, and before heading over to some expensive expert, try to do it yourself. Head over to Parts-People.com or, more importantly head over to their YouTube library and see if there’s a video outlining how to remedy your situation.

For more on Parts-People.com you can also follow them through social media on Facebook | Twitter.